KAUROS OWNERS CLUB

Your owner benefits are active.

Thanks for registering your KAUROS. Everything included with your ownership is outlined below.

01

Lifetime Manufacturing Guarantee

Coverage for manufacturing defects in materials or workmanship for the life of your KAUROS product.

Covered

  • Defective stitching, seams, straps or hardware
  • Material separation caused by a manufacturing fault
  • Verified defects under normal intended use

Not covered

  • Normal wear and cosmetic changes
  • Accidents, misuse, cuts or pet damage
  • Incorrect washing or failure to follow care instructions
Submit a claim
02

Adventure Replacement Program

If life damages your registered KAUROS beyond the manufacturing guarantee, eligible owners may receive one replacement at 50% of the product's regular price.

How it works

  • Available once per registered product
  • Clear photos and proof of purchase are required
  • Requests are reviewed before approval
  • Shipping and applicable taxes may still apply

Subject to product availability. The program is not transferable and does not cover loss, theft or fraudulent claims.

Request replacement
03

Early Access

Registered owners receive early access to selected product launches, limited releases and occasional owner-only offers by email.

FAQ

Good to know.

Does registration replace proof of purchase?

No. Keep your order confirmation or receipt. Proof of purchase is required for claims and replacement requests.

Do I need to register to use the product?

No. Registration simply activates access to the KAUROS Owners Club benefits described on this page.

How do I make a claim?

Email hello@kauros.shop with your order number, proof of purchase, a short description and clear photos of the issue.

How long does review take?

Most requests are reviewed within 1–2 business days.